Privacy Policy

This Privacy Policy explains how High Frequency Highway. ("High Frequency Highway", "we" or "us") collects, uses, and discloses information about you when you access or use our websites, mobile application, and other online products and services (collectively, the "Services"), and when you contact our customer service team, engage with us on social media, or otherwise interact with us. This policy does not apply to subscription eligibility information we receive from and process on behalf of our enterprise business customers and partners (defined as "Customer Data" in the applicable agreement), but this Privacy Policy does apply to your use of the Services, regardless of your subscription or account type. Additional information for individuals in the EEA, UK, and Switzerland, as well as for California residents, can be found at the end of this Privacy Policy.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you.


1. Collection of Information

Information You Provide to Us

We collect information when you register for an account, participate in interactive features (like by submitting a meditation rating or completing a check-in), fill out a form or a survey, participate in a contest or promotion, make a purchase, communicate with us via social media sites, request customer support, or otherwise communicate with us. The information you may provide includes your name, email, password, street address, payment method information, goals, previous meditation experience, moods and reflections you provide during check-ins, feedback and survey responses, and other information about you included within your messages to us or otherwise provided via the Services. Some users also provide health-related information in connection with providing feedback or other messages to us, and we process that information consistent with the purpose for which it was provided.

Other Information About Your Use of the Services

When you use our Services, we collect the following information about you:

  • Usage Information: Whenever you use our Services, we collect usage information, such as the sessions you use, videos you view or content you listen to, what screens or features you access, and other similar types of usage information.

  • Transactional Information: When you make a purchase or return, we collect information about the transaction, such as product description, price, subscription or free trial expiration date, and time and date of the transaction.

  • Information we Generate: We generate some information about you based on other information we have collected. For example, like most platforms, we use your IP address to derive the approximate location of your device. We also use your first name to make an educated guess about your gender and use information about your activity to help determine the likelihood of you continuing to use our Services in the future.

  • Log Information: We collect standard log files when you use our Services, which include the type of web browser you use, app version, access times and dates, pages viewed, your IP address, and the page you visited before navigating to our websites.


2. Use of Information

We use the information we collect to:

  • Provide, maintain and improve our Services, including debugging to identify and repair errors, and developing new products and services;

  • Process transactions and fulfill orders;

  • Send you transactional or relationship messages, such as receipts, account notifications, customer service responses, and other administrative messages;

  • Communicate with you about products, services, and events offered by High Frequency Highway and others, request feedback, and send news, gifts or other information we think will be of interest to you (see the "Your Choices" section below for information on how to opt out of marketing messages);

  • Monitor and analyze trends, usage, and activities in connection with our Services;

  • Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of High Frequency Highway and others, including to enforce our agreements and policies;

  • Comply with the law, such as by processing transactional records for tax filings and other compliance activities;

  • Personalize your online experience and the advertisements you see on other platforms based on your preferences, interests, and browsing behavior; and

  • Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards.


3. Sharing of Information

We share information about you as follows and as otherwise described in this Privacy Policy or at the time of collection:

  • With companies and contractors that perform services for us, including email service providers, payment processors, fraud prevention vendors and other service providers;

  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process, including court order, subpoena, or other lawful requests by public authorities to meet national security or law enforcement requirements;

  • If we believe your actions are inconsistent with our user agreements or policies, if we believe you have violated the law, or to protect the rights, property, and safety of High Frequency Highway or others;

  • In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company;

  • Between and among High Frequency Highway and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership; and

  • With your consent or at your direction. For instance, you may choose to share actions you take on our Services with third-party social media services via the integrated tools we provide via our Services.

We also share aggregated or other information not subject to obligations under the data protection laws of your jurisdiction with third parties. For example, we sometimes share aggregate information with research organizations to help facilitate their research.


4. Data Retention and Deletion

How Long We Retain Your Data

We retain your personal information for as long as your account is active or as needed to provide you with our Services. Once you delete your account, we will delete or anonymize your personal information within a reasonable period, unless we are required to retain it for legitimate legal, regulatory, or business purposes (such as resolving disputes, enforcing our agreements, or complying with applicable law). In such cases, we will retain only the minimum information necessary for those specific purposes.

More specifically:

  • Account and profile information is retained for the duration of your account and deleted promptly following account deletion.

  • Usage and session data is retained for a limited period to support service improvements and fraud prevention, after which it is deleted or anonymized.

  • Transactional and billing records may be retained for up to 7 years as required by tax and financial regulations.

  • Communications and support records are retained for a limited period to assist with ongoing or future support needs.

How to Delete Your Account and Data

You are in control of your data. You can delete your account and associated personal information at any time directly within the app:

  • Open the High Frequency Highway app.

  • Navigate to the Menu screen (accessible from the main navigation).

  • Select "Account Settings" and then "Delete Account."

  • Follow the on-screen prompts to confirm deletion.

Once you confirm deletion, your account and personal data will be permanently removed from our active systems. Please allow a short processing period for the deletion to fully propagate across all systems. Note that some residual data may remain in encrypted backups for a limited period before being purged on our standard backup rotation schedule.

If you have difficulty deleting your account or data through the app, or if you would like to submit a data deletion request directly, please contact us at ceo@highfrequencyhighway.com and we will assist you promptly.


5. Your Choices

You have the right to access, update, or correct inaccuracies in your personal information at any time by logging into your account or contacting us directly. You may also opt out of receiving promotional communications from us by following the instructions in those messages or by contacting us at ceo@highfrequencyhighway.com. Please note that even after opting out of marketing messages, you may still receive transactional and account-related communications.


6. Additional Information for EEA, UK, Switzerland, and California Residents

If you are located in the European Economic Area (EEA), the United Kingdom, or Switzerland, or if you are a California resident, you may have additional rights with respect to your personal information under applicable data protection laws. These may include the right to access, portability, correction, restriction of processing, objection to processing, and erasure of your personal data. To exercise any of these rights, please contact us at ceo@highfrequencyhighway.com. We will respond to your request in accordance with applicable law.

California residents may also have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, used, shared, or sold, the right to delete personal information, and the right to opt-out of the sale of personal information. High Frequency Highway does not sell personal information.


7. Contact Us

If you have any questions or concerns about this Privacy Policy, our data practices, or would like to submit a data access or deletion request, please contact us at:

High Frequency Highway

Email: ceo@highfrequencyhighway.com